Delivery Policy for Quickluis
Effective Date: January 3, 2025
At Quickluis, we aim to deliver your fishing gear and accessories as quickly and efficiently as possible. This Delivery Policy outlines our procedures for processing, shipping, and delivering your orders. By placing an order with us, you agree to comply with the following terms.
1. Order Processing
Once you place an order on Quickluis, we work to process it as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and holidays. Once your order is processed, you will receive an order confirmation email with details about your purchase, along with tracking information for shipping.
2. Shipping Methods and Charges
We offer a range of shipping methods to ensure you receive your fishing gear in a timely manner. Shipping charges are based on your location, the size of your order, and the shipping method you choose at checkout.
- Standard Shipping: This is our most economical option and typically takes 5-7 business days for delivery within the U.S.
- Expedited Shipping: Faster delivery option that typically takes 2-3 business days, available at an additional cost.
- Express Shipping: The quickest delivery service, typically arriving within 1 business day, depending on the destination.
Shipping costs will be calculated and displayed at checkout before finalizing your order.
3. Delivery Times
Delivery times depend on the shipping method selected and your location. Orders are processed during business hours, Monday to Friday, and are typically shipped the same day or within 1-2 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
Please note that Quickluis cannot guarantee exact delivery times, as shipping may be delayed by factors outside of our control, such as weather conditions or postal service delays. We recommend allowing additional time for your package to arrive, especially during peak seasons or holidays.
4. International Shipping
Currently, we only offer domestic shipping within the United States. However, we are constantly evaluating options to expand to international shipping. If you are located outside of the U.S., please check back for updates or contact our customer service team for more information on international shipping options.
5. Shipping Restrictions
While we strive to offer shipping to as many areas as possible, certain items may be restricted from shipping to certain regions due to local laws or regulations. If there are any shipping restrictions for your order, our customer service team will reach out to you for further assistance.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to monitor the status of your package. You can track your shipment through the carrier’s website or by using the tracking link provided in your shipping confirmation email.
7. Shipping Errors or Damaged Goods
If your order arrives damaged or if there are any issues with your delivery, please contact our customer service team immediately. We ask that you report any shipping errors or damages within 7 days of receiving your package. We will work with you to resolve the issue by offering a replacement, refund, or return, depending on the situation.
8. Shipping Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Quickluis is not responsible for delays or issues arising from incorrect or incomplete addresses. If there is an error in the address provided, please contact us as soon as possible, and we will make every effort to correct it before the order is shipped.
9. Returns and Exchanges
If you need to return or exchange an item, please refer to our Refund and Return Policy for detailed instructions. Returns and exchanges are only accepted under certain conditions and within the specified return window.
10. Contact Us
For any questions regarding our delivery policies, shipping options, or if you need assistance with tracking your order, please don’t hesitate to contact us:
Quickluis
270 E Main St #APT 320
Nanticoke, Pennsylvania (PA)
Phone: (570) 735-1505
Email: info@quickluis.com
Website: quickluis.com