Refund and Return Policy for Quickluis
Effective Date: January 3, 2025
Thank you for shopping at Quickluis. We strive to provide high-quality fishing gear and accessories to enhance your experience on the water. If you are not fully satisfied with your purchase, we’re here to help. Please read our Refund and Return Policy carefully.
1. Returns
You may return most new, unused items within 30 days of receipt for a full refund or exchange. To be eligible for a return:
- Items must be unused, in the same condition that you received them, and in their original packaging.
- You must provide a receipt or proof of purchase.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Used or worn fishing gear
- Items marked as final sale or clearance
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original payment method within 7-10 business days.
4. Exchanges
If you wish to exchange an item for a different size, color, or product, please return the original item and place a new order for the item you wish to receive.
5. Shipping Costs
You will be responsible for paying the shipping costs for returning your item unless the return is due to an error on our part (e.g., wrong item shipped). Shipping costs are non-refundable.
6. How to Return an Item
To return an item, please contact us at info@quickluis.com or call (570) 735-1505 to initiate the return process. We will provide you with a return shipping address and instructions.
7. Damaged or Defective Items
If your item is damaged or defective, please contact us within 7 days of receiving the product. We will assist you with a return, exchange, or refund at no additional cost to you.
8. Cancellations
If you need to cancel an order, please contact us immediately. Orders that have not yet been shipped may be canceled, and a full refund will be issued. If the order has already been shipped, please follow our standard return process.
9. Changes to This Policy
We may update this Refund and Return Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about our Refund and Return Policy, please contact us at:
Quickluis
270 E Main St #APT 320
Nanticoke, Pennsylvania (PA)
Phone: (570) 735-1505
Email: info@quickluis.com
Website: quickluis.com